As a way to communicate our commitment to you and your coffee at home decisions, we offer a 14-day 100% Satisfaction Guarantee. We truly believe that you will love Pounds Coffee and that you should be able to confidently make a decision to enjoy Pounds at home.
If you are unsatisfied with your purchase, simply let us know within 14 days of your purchase and we will refund your purchase and make every effort possible to ensure your trust and enjoyment of Pounds Coffee. We'll happily make it right for you.
Need us to make something right?
Contact us with your receipt or order number, product purchased, and as many details as possible so that we may best serve you. We look forward to making it right.